CCMS auto reaction methods - help!

[Former Member]

Hi Gurus,

i have a issue with auto reaction method assignment to the MTE.

I've been trying to configure the CCMS to send me email when a USERS are locked in the system

I have created a Method (RZ21) with the following details:

Execution tab:

To be executed: Function Module - SALO_EMAIL_IN_CASE_OF_ALERT

Execution method on: Any Server

Execution method for: Table of several MTEs

Control Tab:

Execute method: Periodically in a dialog process

in the parameter TAB the setting are these (and they might not be correct)

1. Sender - USERNAME (Exist in 000 and all other clients)

2. RECIPIENT - TEAM1 (Existing in BWorkplace)

3. RECIPIENT-TYPE ID - P

When i assign this in RZ20 to :

SAP CCMS Monitor Templates

-- Syslog

-- Security

and when a error occur it detected it as it has to but it fails to do the auto reaction method and im not able to tell why it just saying "Action Required" then "Action Running" and then "Action Failed"

Can you please help me out with this? Im new to SAP as you see

Thank you very much indeed!!

Vladi,

[Former Member]

Hi,

SAPTEC Fundamentals of SAP Web AS

ADM100 SAP Web AS Administration I

Practical experience with transactions RZ20 and RZ21

Recommended

ADM102 Administration AS ABAP II

Duration

2 days

Goals

Gain expert knowledge on using the CCMS monitoring infrastructure

Set up central monitoring of an SAP system landscape

Audience

SAP system administrators

Technology consultants

Software

SAP NetWeaver AS 7.0

Content

Structure and basic handling of the CCMS monitor

Agent technology

Steps for setting up central monitoring

Monitoring remote systems

Creating your own static and rule-based monitors

Special monitors for SAP components

Using property variants for monitoring

Maintain threshold values using attribute groups

Maintain methods using MTE classes

http://www.sap.com/search/index.epx?q1=CCMS

i Hope that it will be helpfull to you.

regards,

reddy

[Former Member]

Hi Vladimir

You should follow this note 176492

Which version of R3 are you using?

Supposing you have your system configured to be able to send mails (Sapconnect).

Some usual errors are:

1º On RZ21 on your created method, on the "Release" tab check that Execute method as :Autoreaction Method is marked.

2º On RZ20 when you assign the method you don´t explain detailed what you have done. First of all you should click on Extras--> Activate Maintenance function. Then go to ..syslog --> Security (mark it and click on Properties). Then a new screen apperars , click on Methods tab, then on Methods assignment button , then on auto-reaction tab , then on "change" button and by Method allocation: where "method name" field you can display a list and select the method you have created , then save.

Good luck and tell me if this works or not.

Jose Luis Valverde

Message was edited by:

jose luis valverde

[Former Member]

Hi Jose,

I have already done this ...all the things you mentioned about the rz21 and rz20 are already in place but its still saying ACTION_FAILED after error occurs

release is 620 and its on IDES a test system.

in Rz21 in parameters tab i have the following parameter set for the functional module SALO_EMAIL_IN_CASE_OF_ALERT and they are:

REACT_ON_ALERTS: RED

SENDER: My name (existing in all clients)

RECIPIENT: THE_TEAM (existing in all clients)

RECIPIENT-TYPEID: P

I have tested if i am able to send internal sap message to the team by using my username as a sender in all clients and it pass the test successfully. Also it has been released as a Autoreaction method and no other methods are assigned/released

Please advice?

Vladi

[Former Member]

Hi Vladi

Why don´t you try to change the RECIPIENT-TYPEID to B?

Your actual value "P" is for a private distribution list, do you have one defined on the Workplace?

Here are the different values you can set for that field:

http://help.sap.com/saphelp_46c/helpdata/es/6c/69c175418d11d1896e0000e8322d00/frameset.htm

Regards

Jose Luis

[Former Member]

Hi Jose,

yes i have tried to changed to P and to whatever you can imagine but no success, could it be because im trying to do this on IDES?

a bit summarizing of what have I done till now.

I have created in client 000 a shared folder called CCMS_ALERTS, I have configured in RZ20 in menu SAP CCMS Monitor Templates --> Syslog --> Security in this way

Everything has been done in client 000

In General Tab i have:

Message Class: RT

Message Number: 079

Severity of alerts to be triggered: 255

Maximum numbers of alerts kept: 10

Which alerts should be kept: ALL

In Log Attribute Tab i have:

Maximum alerts

Always

As many as possible

In Filter Tab I have:

System log message is selected (ticked)

the i have filter

from ID - US1 to ID US1 at Red (ticked) with severity 255

In the method tab i have:

My Own method that i have created and here it is:

Method (rz21)

Execution Tab:

as Functional module - SALO_EMAIL_IN_CASE_OF_ALERT

on any server

Table fo several MTEs

Control Tab:

Periodically in dialog process (short running program)

Parameter Tab:

SENDER: my user (existing in any of the clients with administrator rights)

RECIPIENT: CCMS_ALERTS

RECIPIENT-TYPEID

Release Tab:

Auto-Reaction Method

........

Please advice what have I done wrongly

Vladi,

[Former Member]

Nobody knows?