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Former Member

CCMS auto reaction methods - help!

Hi Gurus,

i have a issue with auto reaction method assignment to the MTE.

I've been trying to configure the CCMS to send me email when a USERS are locked in the system

I have created a Method (RZ21) with the following details:

Execution tab:

To be executed: Function Module - SALO_EMAIL_IN_CASE_OF_ALERT

Execution method on: Any Server

Execution method for: Table of several MTEs

Control Tab:

Execute method: Periodically in a dialog process

in the parameter TAB the setting are these (and they might not be correct)

1. Sender - USERNAME (Exist in 000 and all other clients)

2. RECIPIENT - TEAM1 (Existing in BWorkplace)


When i assign this in RZ20 to :

SAP CCMS Monitor Templates

-- Syslog

-- Security

and when a error occur it detected it as it has to but it fails to do the auto reaction method and im not able to tell why it just saying "Action Required" then "Action Running" and then "Action Failed"

Can you please help me out with this? Im new to SAP as you see 😊

Thank you very much indeed!!


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3 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Dec 03, 2007 at 05:48 AM

    Nobody knows?

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 03, 2007 at 10:01 AM

    Hi Vladimir

    You should follow this note 176492

    Which version of R3 are you using?

    Supposing you have your system configured to be able to send mails (Sapconnect).

    Some usual errors are:

    1º On RZ21 on your created method, on the "Release" tab check that Execute method as :Autoreaction Method is marked.

    2º On RZ20 when you assign the method you don´t explain detailed what you have done. First of all you should click on Extras--> Activate Maintenance function. Then go to ..syslog --> Security (mark it and click on Properties). Then a new screen apperars , click on Methods tab, then on Methods assignment button , then on auto-reaction tab , then on "change" button and by Method allocation: where "method name" field you can display a list and select the method you have created , then save.

    Good luck and tell me if this works or not.

    Jose Luis Valverde

    Message was edited by:

    jose luis valverde

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    • Former Member Former Member

      Hi Jose,

      yes i have tried to changed to P and to whatever you can imagine 😊 but no success, could it be because im trying to do this on IDES?

      a bit summarizing of what have I done till now.

      I have created in client 000 a shared folder called CCMS_ALERTS, I have configured in RZ20 in menu SAP CCMS Monitor Templates --> Syslog --> Security in this way

      Everything has been done in client 000

      In General Tab i have:

      Message Class: RT

      Message Number: 079

      Severity of alerts to be triggered: 255

      Maximum numbers of alerts kept: 10

      Which alerts should be kept: ALL

      In Log Attribute Tab i have:

      Maximum alerts


      As many as possible

      In Filter Tab I have:

      System log message is selected (ticked)

      the i have filter

      from ID - US1 to ID US1 at Red (ticked) with severity 255

      In the method tab i have:

      My Own method that i have created and here it is:

      Method (rz21)

      Execution Tab:

      as Functional module - SALO_EMAIL_IN_CASE_OF_ALERT

      on any server

      Table fo several MTEs

      Control Tab:

      Periodically in dialog process (short running program)

      Parameter Tab:

      SENDER: my user (existing in any of the clients with administrator rights)



      Release Tab:

      Auto-Reaction Method


      Please advice what have I done wrongly


  • author's profile photo Former Member
    Former Member
    Posted on Dec 04, 2007 at 03:05 PM


    SAPTEC Fundamentals of SAP Web AS

    ADM100 SAP Web AS Administration I

    Practical experience with transactions RZ20 and RZ21


    ADM102 Administration AS ABAP II


    2 days


    Gain expert knowledge on using the CCMS monitoring infrastructure

    Set up central monitoring of an SAP system landscape


    SAP system administrators

    Technology consultants


    SAP NetWeaver AS 7.0


    Structure and basic handling of the CCMS monitor

    Agent technology

    Steps for setting up central monitoring

    Monitoring remote systems

    Creating your own static and rule-based monitors

    Special monitors for SAP components

    Using property variants for monitoring

    Maintain threshold values using attribute groups

    Maintain methods using MTE classes

    i Hope that it will be helpfull to you.



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