Skip to Content
author's profile photo Former Member
Former Member

NW 7.0 SR2 Installation error - Configure UME phase

Hello,

I am installing NW 7.0 SR2 on AIX 5.3 w/ Oracle 10.2.0.2 and have run into an error in the UME phase of the installation.

The errors I'm seeing in the sapinst.log and licenseinstaller.log are as follows:

WARNING 2007-11-29 13:16:34

Execution of the command "/usr/java14_64/bin/java -classpath /oracle/VRS/oradmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/install/sharedlib/launcher.jar -Xmx256m -Xj9 com.sap.engine.offline.OfflineToolStart com.sap.engine.tools.offlinelikeyinst.InstallFirstTempLicense /usr/sap/VRS/SYS/global/security/lib/tools/iaik_jce.jar:/usr/sap/VRS/SYS/global/security/lib/tools/iaik_jsse.jar:/usr/sap/VRS/SYS/global/security/lib/tools/iaik_smime.jar:/usr/sap/VRS/SYS/global/security/lib/tools/iaik_ssl.jar:/usr/sap/VRS/SYS/global/security/lib/tools/w3c_http.jar:/oracle/VRS/oradmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/install/lib:/oracle/VRS/oradmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/install/sharedlib:/oracle/client/10x_64/instantclient/ojdbc14.jar /oracle/VRS/oradmp/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS/licenseinstaller.properties" finished with return code 13. Output:

PerfTimes : loadNativeLayer: loading jperflib failed. jperflib (Not found in java.library.path)

java.net.SocketException: Connection reset

at java.net.SocketInputStream.read(SocketInputStream.java:195)

at com.sap.engine.tools.offlinelikeyinst.MessageHeader.read(MessageHeader.java:322)

at com.sap.engine.tools.offlinelikeyinst.KeySystemImpl.getHwId(KeySystemImpl.java:127)

at com.sap.security.core.server.likey.Admin.<init>(Admin.java:535)

at com.sap.engine.tools.offlinelikeyinst.Installer.<init>(Installer.java:76)

at com.sap.engine.tools.offlinelikeyinst.InstallFirstTempLicense.start(InstallFirstTempLicense.java:91)

at com.sap.engine.tools.offlinelikeyinst.InstallFirstTempLicense.main(InstallFirstTempLicense.java:59)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:85)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:58)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:60)

at java.lang.reflect.Method.invoke(Method.java:391)

at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)

Could not get the hardware key.

java.net.SocketException: There is no process to read data written to a pipe.

at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:113)

at java.net.SocketOutputStream.write(SocketOutputStream.java:157)

at com.sap.engine.tools.offlinelikeyinst.MessageHeader.write(MessageHeader.java:292)

at com.sap.engine.tools.offlinelikeyinst.KeySystemImpl.getDumpInfo(KeySystemImpl.java:215)

at com.sap.engine.tools.offlinelikeyinst.KeySystemImpl.getParams(KeySystemImpl.java:179)

at com.sap.engine.tools.offlinelikeyinst.KeySystemImpl.getSystemId(KeySystemImpl.java:158)

at com.sap.security.core.server.likey.Admin.<init>(Admin.java:540)

at com.sap.engine.tools.offlinelikeyinst.Installer.<init>(Installer.java:76)

at com.sap.engine.tools.offlinelikeyinst.InstallFirstTempLicense.start(InstallFirstTempLicense.java:91)

at com.sap.engine.tools.offlinelikeyinst.InstallFirstTempLicense.main(InstallFirstTempLicense.java:59)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:85)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:58)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:60)

at java.lang.reflect.Method.invoke(Method.java:391)

at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)

Could not get the System ID (SID).

Can't install a temporary license key because the system ID is unknown.

ERROR 2007-11-29 13:16:34

CJS-20019 Error when installing temporary license.<br>DIAGNOSIS: External systems are not available.<br>SOLUTION: Check connection to DB and messaging service.

ERROR 2007-11-29 13:16:34

FCO-00011 The step installTempLicense with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Configure_Java|ind|ind|ind|ind|4|0|installTempLicense was executed with status ERROR .

It appears that the issue is related to the installers inability to install a temp license and that is cuased by the installer not being able to connect to the DB. I'm not sure where to look at this point.

I did try R3trans -d and received a bunch of error information, so that might be the right direction to be looking, but I'm not sure.

Anyone else ever experience this type of problem?

Thanks.

Matthew

Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Nov 29, 2007 at 11:33 PM

    Did you check your database? to see if it's running. Shutdown & restart the database and continue the install.

    regards,

    tamilboy

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on Nov 29, 2007 at 11:43 PM

    Thanks for your response, but I've already stopped the install, shutdown the database, rebooted the server, started the database, and then re-ran the NW sapinst, but am still having issues.

    Matthew

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.