on 10-15-2017 5:19 PM
Please make certain you have implemented the the basic cloud connector configuration steps:
Configuring the Cloud Connector for HTTP
Configuring the Cloud Connector for RFC
Please have a look on this tutorial and execute the check destination in the Cloud Connector:
SAP Cloud Platform Cloud Connector setup for secure on-premise connectivity
In case all this is set correctly, please check the section "My backend system is unreachable from the SAP Web IDE" in this guide:
https://wiki.scn.sap.com/wiki/display/SWI/SAP+Web+IDE+-+Technical+FAQ
Analyzing the logs of the Cloud Connector might give some other hint:
Download the SAP cloud connector log file: -
- Log and Trace Files - select "Download All trace files compressed .." button in the right side and retrieve the ZIP file
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