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How to send mail to new contacts

Oct 15, 2017 at 12:51 PM

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Former Member

Hi experts,
is there a way to send a welcome mail to each contact that i created in the system?
Thank you.

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3 Answers

Fabio Damasceno
Oct 16, 2017 at 12:32 PM
2

Hello Ada,

You should investigate the possibility of a workflow rule for this - go to administration -> workflow rules and create a new rule, with timing 'on create only'. In the Business Object, you will be able to select 'Contact'. On step 2, do not define any conditions at all and on step 3 select 'e-mail action' and look for the 'Recipient Determination' box to see if on of the options suit your needs.

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Former Member

Thank you,
unfortunately i did not fint any recipient Determination which suits my needs.

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Keshav Harake Oct 15, 2017 at 08:39 PM
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Hi Ada,

Can you C4C Integration with Microsoft Outlook via sent a welcome mail.

How to add it here is the link Simply step.

https://blogs.sap.com/2016/06/09/c4c-integration-with-microsoft-outlook-overview-and-steps/

Br,

Keshav

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Former Member Oct 16, 2017 at 07:01 AM
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Hi Keshav,
thank you for you answer, but i want that the system would send automatically e-mail to new contacts, without any other actions from the users.

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Hello Ada,

I agree with Fabio here is same step !

1)administration -> workflow rules and create a new rule, with timing 'on create only'. In the Business Object, you will be able to select 'Contact'

2) do not define any conditions at all and on

3) select 'e-mail action' and look for the 'Recipient Determination' box to see if on of the options suit your needs.

Hope this will be help Please let me know once work !

BR,

Keshav

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