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Crystal Report database logon error

Hi Experts,

One of our crystal report2013 is failing with below error.I checked the settings in CMC everything looks same and we haven't changed anything in our end.

The viewer could not process an event. The database logon information for this report is either incomplete or incorrect. []

---- Error code:0 [CRWEB00000119]

Database:SQL Server2012

Please advice me possible solutions for this error.


Thanks,

Krishna

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2 Answers

  • Oct 16, 2017 at 08:49 PM

    Enable database logging and see what the logs tell you.

    Don

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  • Oct 17, 2017 at 03:31 PM

    If the report has subreports, you'll need to make sure that the logon is set for those in addition to the main report. It could be that the the main report is either connecting to a different database or that the main and sub are connected to the same database but were configured using two different connection names in Crystal.

    -Dell

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