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Record Tree Assignment Block Translation in Case Management (SAP CRM)

Oct 12, 2017 at 05:32 PM

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Former Member

Hello everyone,

I’m struggling with what I thought would be a minor issue to resolve. I hope someone here is able to help me out. My problem is as follows:

At my company, we recently configured SAP CRM case management.

In Case Management, there is an assignment block called ‘Record Tree’. In English, it works just fine. As soon as you switch to Dutch, however, all the fields are empty. See the pictures below.

I tried numerous routes, among which are the standard transalation options (SOTR_EDIT, se63, etc).

Has anyone encountered similar problems? Or better yet, does anyone have a solution :- ) .

In Dutch (relevant fields marked yellow):

And in English:

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Former Member Oct 30, 2017 at 12:30 PM
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I received help from SAP in this matter.

The problem resides not in the fact that it cannot be translated, but that the langauge maintenance of records goes through the log-on language used in the SAP GUI.

In order to maintain record hierarcy descriptions in languages other than English and German, follow these steps:

  1. Logon in SAPGUI with language NL and execute SCASE. Choose the following option

  • In my case, the record model is CRM_C_01&c_02


    1. It was with status Defin. I had to change to Vrijgegeven. Afterward, you could do the translation


    1. New cases will have the new translation

      SAPGUI

      WEB UI


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