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Sales Order not complete

Hello!

Recentely I am facing a problem with two sales orders, that have their entire document flow complete (no partial shipment, picking, billing, and all other documents with complete status), yet the orders themselves keep the status "In process".

Does anyone knows the reason behind this?

Best regards,

Fernando Toledo

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3 Answers

  • Oct 11, 2017 at 08:22 PM

    Hi. In item category that is being determined for your sales order, change the completion rule to blank and try again.

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  • Oct 12, 2017 at 03:51 AM

    Hi...

    Please share an screen shot of documemt flow, Status and Item category being used for this transation.

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  • Oct 12, 2017 at 07:33 AM

    The first thing you need to look at is VBUK and VBUP entries for this document in SE16.

    In most cases it would give you an insight why the system determines that the document is not fully processed yet.

    Also, it is a good idea to compare VBAP and VBUP for inconsistencies - check if all items in VBAP have corresponding VBUP entries.

    After you determine which status is the cause of 'in process', you could look for sap notes on the topic and prevent the problem for occurring and potentially for correction reports to fix the existing documents.

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