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Former Member
Nov 28, 2007 at 01:16 PM

Dunning block on Line item but not in customer master data

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Hi,

What is the procedure to block a customer for the dunning process?

I have following example:

1. A dunning block was entered in an invoice line item (there was no dunning block in the customer master data)

2. A dunning run was made

3. A dunning letter was printed for the customer

Is the block in the master data required for preventing a dunning for a customer?

Thank you for your feedback.

Kind regards,

Linda