Hi,
What is the procedure to block a customer for the dunning process?
I have following example:
1. A dunning block was entered in an invoice line item (there was no dunning block in the customer master data)
2. A dunning run was made
3. A dunning letter was printed for the customer
Is the block in the master data required for preventing a dunning for a customer?
Thank you for your feedback.
Kind regards,
Linda