on 11-28-2007 12:50 PM
Hi gurus,
We have solman 4.0 . When we try to create a support message from SOLAR01 we encounter an internal error.. Actually, the system creates a message which we can display from the tcode CRM_DNO_Monitor .But in this message IBASE component is missing.
But we can create it from the menu Help--> create support message.
Please help me.
There is a note numbered 1059271. It solves problem.
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Hi,
They are all ok..
I did exactly what you said before the error.
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Hello,
We have the same problem . The Ibase is missing when the support message is create via transaction Create_notif. When created via Help, the IBase is filled in.
We are running on Solution Manager 4.0 SP13.
Any help would be highly appreciated
Cheers
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Hi,
Have you craeted your IBase Component?
Is your Solution Manager is in your Solution Landcape?
If so, you have to go to DSWP and select your Solution in which your Solution Manager is assigned. Then goto Edit menu --? Initial data transfer for IBase.
then goto Tcode IB52 and check whether your SolMan system is available under Installed Base.
Try this and revert.
regards,
Ram
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