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BUG: Questions with zero responses -- second round

Hi,

I reported a feature request in BETA that is very important for us and which has been partly implemented. It had 2 parts. One was about filtering per tag and this has been implemented (Thank You!).

The other one was to have the ability to filter for questions with zero responses which is still not implemented and I did not find this in http://go.sap.com/community/about/beta-feedback.html.

You can read about it in https://archive.sap.com/discussions/thread/3923972
which has been even enhanced later by Johan Hakkesteegt in https://archive.sap.com/discussions/thread/3954583

Quick summary:

We'd require 3 filters

  • All questions (available)
  • Unanswered questions (available, list of questions w/o best answer)
  • Questions with zero responses <<< this one would be very important for us!

https://answers.sap.com/questions/32958/questions-with-zero-responses-second-round.html?childToView=33102#comment-33102


Pitfall when testing this (a.k.a bug):

Please note that this behavior can be observed on a specific Q&A tag page say this one

https://answers.sap.com/questions/metadata/23920/sap-fiori.html?sort=active&filter=unanswered


The main page https://answers.sap.com/questions/index.html?sort=active&filter=unanswered behaves almost how I need it (almost as it is not tag-specific, but the global queue of questions).

Thank you and Best Regards,

Ervin

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  • wait, we can filter by tag ?? HOW ??!?

    I don't see this option anywhere.

  • it has been implemented as per my request some time ago. It is not about a tag browser or searching for tags, only the basic functionality that if you click a tag it lists only items related to that very tag even if you change filtering (i.e. all questions / unsanswered questions)

  • well, that means when I go to Q&A section, I can't filter on a Tag I follow, which sort of defeats the purpose.
    Now I have to scroll/page thru my activity stream to find things to answer/comment/follow.
    I don't think that is Simple or Efficient.

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2 Answers

  • Best Answer
    Oct 14, 2016 at 11:02 AM

    So now I'm confused. I'm seeing different behaviour in different places. On the global Q&A page, if you apply the "unanswered questions" filter you get exactly the questions with 0 replies: https://answers.sap.com/questions/index.html?sort=active&filter=unanswered

    But that's not what happens on the page you linked to. So I have no idea what's going on. I can't think of a reason why these two pages should behave differently.

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  • Oct 14, 2016 at 10:05 AM

    Hi,

    I'd like to list threads with 0-Responses (and only those (!)).

    Example how this works today and I highlighted in yellow how we'd like to have a this feature to behave (not necessarily by changing this feature but by adding another one, since "Unanswered Questions" as implemented today, makes sense too):

    I understand that currently "Unanswered Questions" is about "NoBestAnswer-threads" and this is an absolutely valid feature too, but not what we are interested about.
    This is why we'd require an option for "Questions with zero responses" that would behave as I highlighted with yellow on the above screenshot.

    I could ask this way too:

    Go to say https://answers.sap.com/questions/metadata/22872/sap-business-one-1.html and try to list only those questions where you see "0 Replies". This is not possible.

    Regards,

    Ervin

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