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Custom Field of type "Time" does not display correctly in segmentation

Oct 11, 2017 at 07:58 AM


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I created a custom field with the "custom fields and logic" app of type "Time".

I added data into this field.

I have made it visible for my segmentation model, but it displays only raw values and not a nice Time visualization...

Anyone knows how to solve this?



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2 Answers

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Former Member Oct 16, 2017 at 11:26 PM

What up Joyca,

Try pressing this and toggling to a time view. Alternatively, you can actually use a configuration app to select which preview styles are available for your custom field (I don't have access to a tenant right now so I forgot which app this is... might be in "Home>Marketing Extensibility>one of the segmentation configuration apps").

segmentation.png (131.9 kB)
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Hakan Köse Oct 13, 2017 at 01:46 PM

Hi Joyca,

I suggest you to open an incident as there's always an issue with display formats in various applications in segmentations such as segmentation (in your case) , target group (my case) etc.

We had a issue about the display format for the field Date of Birth in member list in target groups. We opened up an incident and SAP provided correction.

Best wishes

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Hi Hakan,

I did open a SAP ticket in the meantime.

Disappointingly, this was the response:

Dear Customer,

I have checked with my senior colleagues regarding this incident.

We apologize that currently Semantic Type "Time" is not supported.

On discussing with our product owner, we got to we will be supporting this feature in one of our future releases.

Thanks for your understanding.


Sad to see that. This is one of disadvantages of implementing a new product. Unfortunately.