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Calendar questions

Hi,

Customer have two requests for calendar in C4C. In the attachment is screen shot with exact screen.

1. Is it possible to show calendar for more persons in the same time, maybe all employees in one specific sales organization? (up to 5 persons)

2.There is no refresh button on this screen. How to add it?

calendarcapture.png

br,

Zoran

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1 Answer

  • Best Answer
    Oct 11, 2017 at 05:33 PM

    I have tried verifying the requirement in the system and could see that this isnt available.

    You Might want to try Team Calendar functionality once and also please be informed that the Calendar refreshes via background job which runs over a period of time and synchronizes

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    • Zoran Galijanic Prasanth Sarma Aryasomayajula

      yeah...I saw this in influence forum. Currently there are 7 votes. But to be honest I even don't see the reason for voting, since this is crucial functionality. If you don't have outbound calls you cannot talk about CTI integration at all. I mean whole telesales teams in each industry needs outbound call. Additional to that it is not possible execute any customer call campaigns :-(

      br,

      Zoran