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Account maintenance reversal mismatch

Oct 11, 2017 at 05:08 AM


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Please be informed that while reversing the Account maintenance against Po # .we are getting an excess of S$ 6. Kindly help us to resolve the mismatch value.

IN MR11 customer has done 18000$ & while doing reversing he got 18006$, question is why extra 6$ - please help

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show a picture from your purchase order history with all entries.


as advised, added the purchase order history with all entries

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1 Answer

Jürgen L
Oct 11, 2017 at 06:04 AM

The sequence that I see is:

GR in January - Account clearing beginning of August - IR mid of August - Account clearing beginning of September - cancellation of receipt end of September - new GR end of September.

I further see the invoice is posted for a different quantity and a different value

What I do not see are the clearing values, and whether the posting date equals to the CPU date, or if users back dated the posting date while the physical sequence was different.

You can switch the layout in the PO history to show the clearing values. It is the button at the right, left of the refresh button.

It is also not known whether the second account clearance was another MR11, or if it was a MR11SHOW

In case of MR11SHOW the clearing value is calculated like that:

Cancellation GR IR value = (quantity of current reversal / previous total quantity) * previous total value of the receipt

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