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R block triggering emails & R block is greyed out

Oct 11, 2017 at 04:54 AM

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Dear people, you probably agree that this question here above is total nonsense and you probably wonder as well how this question could have caused answers with plenty of words.

https://people.sap.com/satishalbl has replaced his question with the word test after he got answers, really a bad practice!

Here is the original text of the question:

Issue: Due to the R block in the invoice & forgot to do MRBR to remover R block & user has completed MR8M invoices are cancelled. since the R block is not taken out, it has been triggering emails to the purchaser.

Now: unable to remove the R block since it is greyed out ? R block has to be removed. Since it is still appearing even after cancellation of Invoices, it is triggering reminder emails.

Issue: Due to the R block in the below given documents for the cancelled invoices, it has been triggering emails to the purchaser.

Process: After Reversal, the R block has to be removed. Since it is still appearing even after cancellation of Invoices, it is triggering reminder emails.

This R block has to be removed from the documents.

Kindly help to remove the R block from the documents. Kindly investigate why the documents are having R blocks after the Invoice cancellation.

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2 Answers

Mohsin Abbasi Oct 12, 2017 at 03:21 AM
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Dear All,

No solution other then ABAP will help you out in this regard. As there is no other way to stop email to purchaser. As far as R indicator removal is concerned, it is not possible once the document is cancelled, you have have to create new invoice and follow the process.

Best Regards

Mohsin Abbasi

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Jürgen L
Oct 11, 2017 at 05:22 AM
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emails to the purchaser? Sounds like a home made application. Please check with your ABAPer

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nope, the issue is R block has to removed from invoice via MRBR but the user has not done MRBR & went ahead and did MR8M without removing R block. the system has allowed the user to do MR8M with the R block. now since the invoice is processed without removing R block its triggering emails

Question - how to remove R block since its greyed out

how to stop email triggering ?

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And I am still saying that the emails are a homemade development (otherwise explain the transaction/program that is used for it), if they are still being send then it might just be that such case as described was not considered when this email application was developed. So instead of changing SAP standard you should change the email app.

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Correct process - User has to release invoice in MRBR which will release R block & then do MR8M to cancel/reverse the invoice

What the user has done - He has skipped MRBR & went ahead did MR8M which has cacelled/processed the invoice with R block in it. now the invoice is triggering emails.

how to remove R block & how to stop email triggering

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you are only repeating what you already said. As I could only do the same I will just stop now

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Hi Jurgen, please let me know what details you need to assist

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Sathish, you need to talk to your ABAPer to update the customization which sends emails to the purchaser and add a condition which will stop sending such emails after the invoice is cancelled.

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Hi Abi, do you know the customization details ?? any other way

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No, you need to talk to your ABAP team.

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