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author's profile photo Former Member
Former Member

Services.

Hi,

may services be managed by one of the following methods?:

- by <b>material group</b>;

- by <b>service master</b>;

- by <b>material master</b>;

If yes what are advantages and disadvantages of using

the above services management?

Best regards

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Nov 23, 2007 at 08:30 AM

    Hi,

    The best way to go thro' is by maintaing the Service Master, at Client level so that it becomes easier to track and also can be referenced in further course of time.

    Anand

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 23, 2007 at 08:39 AM

    hi,

    services will be managed by material group, Serivice master, material master.

    1. if there is no material master record or service master, by using material group you can procure the services.

    2. By using service master, you can create services, based on those you can create standard service catalog. By using service master you can raise P.O.

    3. By using material type DIEN, you can create Material master record and you can use this in procurement process. if you use this material type, in the PO you can maintain the upper limit and lower limt for the procurement.

    hope this may help you

    Regards,

    srinivas

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    • Former Member

      Hi,

      it is correct saying the following about services?

      <b>Service master</b> and service category are <b>only for buying services</b>. That means you can create service master for creating service order.

      <b>Material Type DIEN</b> is only use to create service material, which we are <b>using to sale the services</b>.It is mainly for customer service.

      It is mandatory managing customer services functionality with material type DIEN?

      Regards

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