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Former Member

Credit Limit Exceeded issue in sales order

Hi all,

One of our user has created a sales order of amount 13,997.80.

The credit balance for the customer is 19,167.26 in ' fbl5n ' but system has blocked the order after giving static credit limit check.

I dont know why it happened if the customer has advance credit in fbl5n.

any ideas?

Regards,

Aisha Ishrat

ICI Pakistan Ltd

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7 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Nov 23, 2007 at 07:34 AM

    hi,

    check if there are open docs against the custmer (sales orders, delivery docs). reject or delete thse docs to move ahead. the figures in fbl5n are those for the hte invoices only and will not have a bearing on the creidt check at the sales order level.

    saurabh

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 23, 2007 at 08:24 AM

    Hi Aisha,

    Just check if there are some delivery docs pending for this customer. Because for static check it takes into consideration open billing value and open delivery value. Check one more thing, whether you are considering both of these things or not.

    Regards,

    Gaurav

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 23, 2007 at 10:02 AM

    Check Customer Credit exposure using FD33.

    Here the credit exposure includes the open orders & deliveries along with credit limit used.

    anu.

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 23, 2007 at 10:05 AM

    Hi,

    You can see the document through VL02N (F4 help - by putting Ship to Party) or VL06O.

    Regards,

    Gaurav

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 23, 2007 at 10:42 AM

    Hi,

    Check the complete data in FD33 since in your particular division still customer might have credit limit.but he might have crossed overall credit limit.

    also check details of open ordersopen deliveriesopen billing doc+open items are there for that particular customer.

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 23, 2007 at 10:53 AM

    Hi aisha,

    In credit reports, SAP uses the terminology 'credit balance' for the outstanding of the customer. Your customer has actually that 19 k outstanding. All the fuss about your question is redundant.

    If u wanna b sure about this, go to fd32 or fd33.. here u can see the actual outstanding of the customer in 'credit exposure'.

    -Prashant

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 03, 2007 at 04:06 AM

    resolved myself

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