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Former Member


hi all friends.........

what is <b>mysap</b>?

send me urgent now..

Warm Regards,


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  • author's profile photo Former Member
    Former Member
    Posted on Nov 23, 2007 at 05:22 AM

    mySAP Customer Relationship Management


    mySAP Customer Relationship Management (mySAP CRM) is a comprehensive solution for managing your business relationships with your customers. It supports all customer-focused business areas, from marketing to sales and service, as well as customer interaction channels, such as the Interaction Center, the Internet, and mobile clients.

    mySAP CRM is part of the mySAP Business Suite.

    The CRM application help offers a comprehensive description of the functional scope of mySAP CRM, and highlights the relationship between the application, the underlying technologies, and the business scenarios. It comprises several parts:

    &#65399; Getting Started with mySAP CRM

    &#65399; Portal Roles

    &#65399; Business Scenarios

    &#65399; Components and Functions

    &#65399; Analytics

    &#65399; Data Exchange and Mobile Technologies

    Implementation Notes

    This application help is intended for consultants and project team members who need to know about the functional possibilities of mySAP CRM in detail. It forms the planning basis for the installation, configuration, and continual optimization of mySAP CRM. The application help is not intended for end users. It does not contain instructions on installation or configuration.


    キ Installation and upgrade guides as well as the CRM Master Guide are included in the software shipment, or can be downloaded from the SAP Service Marketplace under

    &#65399; Configuration guides are only available in SAP Solution Manager.

    キ You can find the E-Learning offering for mySAP CRM on the SAP Service Marketplace under

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 23, 2007 at 05:29 AM


    MySAP, a product of the German software company SAP, is an e-business software integration tool that delivers content to the user based on their role in the enterprise. More than 200 pre-defined role templates are available to provide the user with access to applications and resources that are task-appropriate to his or her communication needs in customer relationship management (CRM), supply chain management (SCM), e-procurement, business intelligence, product lifecycle management, human resources, or financial and marketplace channels. The user is able to work with the SAP applications they require by using a Web browser or Internet appliance to access the applications through their mySAP Web portal, called "Workplace". Access to the Workplace portal can be based on a per-user or per-number-of-transactions fee model.

    <b>Reward if usefull</b>

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