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Analysis for Office Word Error

Oct 10, 2017 at 07:26 PM

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Testing new Analysis for Microsoft Office SP2. When launching Word 2016 I receive an error in relation to the Analysis add on. When add on is disabled in Word issue is resolved but renders the add in for Word inoperable. Can't seem to find any info about this error on the web. Screenshot of error below:

Log Text:

FILE_TYPE:DAAA96DE-B0FB-4c6e-AF7B-A445F5BF9BE2 RECORD_SEPARATOR:35 COLUMN_SEPARATOR:124 COLUMNS:Time|Severity|Category|Method|Thread|Text SEVERITY_MAP:DEBUG|Debug|INFO|Information|VERBOSE|Verbose|WARNING|Warning|ERROR|Error|FATAL|Fatal HEADER_END 2017-10-10 15:08:22,238|ERROR|Trace.Cof|Com.Sap.Cof.Core.ServiceAdapter.HandleExceptionService.ProcessUnhandledException|VSTA_Main|An error occurred while trying to apply the default User Interface Customization profile . Please make sure that the profile exists and contains valid XML, then open the User Interface Customization dialog box from the Backstage view and fix the possible issues. System.InvalidOperationException: Sequence contains no matching element at System.Linq.Enumerable.First[TSource](IEnumerable`1 source, Func`2 predicate) at Com.Sap.Cof.ApplicationBuilder.Model.Cof.CofCustomUi.SetTabs(String xml) at Com.Sap.Cof.ApplicationBuilder.Model.Cof.CofCustomUi.InitializeArtefacts() at Com.Sap.Cof.ApplicationBuilder.Model.Profile.GetInitialProfile(Profile profile) at Com.Sap.Cof.ApplicationBuilder.Utilities.ProfileManager.get_StandardProfile() at Com.Sap.Cof.ApplicationBuilder.Utilities.ProfileManager.GetDefaultProfileFromLevel(DefaultProfileLevel level) at Com.Sap.Cof.ApplicationBuilder.ApplicationBuilderManager.ApplyDefaultProfileFromLevel(DefaultProfileLevel level, IHandleExceptionService exceptionHandler) # 2017-10-10 15:08:22,361|ERROR|Trace.Cof|Com.Sap.Cof.Core.Office.OfficeWindowHelper.GetHwndFromOfficeApplication|VSTA_Main|Exception occured during trying to access the HWND handle of current Office window. Starting fallback via current process.System.Runtime.InteropServices.COMException (0x800A1098): This command is not available because no document is open. at Microsoft.Office.Interop.Word.ApplicationClass.get_ActiveWindow() at Com.Sap.Cof.Core.Office.OfficeWindowHelper.GetHwndFromOfficeApplication(Int32& oHwnd) #

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6 Answers

Joe Castiglia Oct 10, 2017 at 08:35 PM
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Hey Tammy,

This is for Analysis for Office 2.5 SP2.

Kind Regards,

Joe

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Tammy Powlas
Oct 10, 2017 at 07:29 PM
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Joe- which SP2? For 2.5 or 2.4? I don't have any issues...

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Could be our image of Windows. This started after SP1 for 2.5 was accessed for testing. Tried to find some answers on my own. When SP2 for 2.5 came out same result but wanted to reach out to the community for a few more hints. I think it revolves around the Customized User Interface aspect. Not certain though.

Kind Regards,

Joe

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Torsten Wirth Oct 26, 2017 at 07:26 PM
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For me Word is also directly crashing with AO addin - Office 2010 32 Bit

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Brad Simon Oct 26, 2017 at 08:16 PM
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Same error here. 2.5.2 Office 2016 64 bit.

Not seeing anything on service marketplace yet.

I have opened a ticket with SAP.

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How did you resolve this issue? What did SAP suggest?

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Hi. Did you get any answer to the ticke?

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Former Member Nov 22, 2017 at 07:15 AM
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Is there any update on this problem? We are still facing same problem.

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Agata Janeczek Jun 28 at 07:07 AM
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Anybody found the way to solve that?

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