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Oct 10, 2017 at 12:49 PM

How to replicate equipment service notifications from ECC to CRM

149 Views Last edit Oct 12, 2017 at 01:45 AM 3 rev

Hi Experts,

We have service notifications created in ECC - IW51. These service notifications are replicated from ECC to CRM and are appearing in CRM table: SMONOTIFN. These Service notifications are to be seen in CRM Web UI. Can someone tell us how ECC service notifications are treated/viewed in CRM?

Appreciate tech configuration and process steps.