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Former Member

Support Projects & Methodology

Can any help me out in Support projects and methodologies.... I need Support project Process and methodology .may be some standard and time tested one.

Its urgent

Regards

Anand

yaanand@techmahindra.com

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 22, 2007 at 07:02 AM

    Hi,

    For support projects consulting companies will use tools. That will be different from company to company. To name some tools Cytrics, Remidy. and internal tools of the company. It is not a methodology. only for implemention projects will use the word methodology, bcoz first time it is implementing the R/3. So that's why it is called methodology.

    In support there is lifecycle loged, allocated,worked on, fixed, closed.These are phases to this cycle.

    Please assign the points,

    Rams

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