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Error message in ELM

Former Member
0 Kudos

Hi,

I am trying to upload BPs using ELM from an external (CSV format) file. I have created the necessary mapping but while creating external list I am getting following message and system dose not allow me to go ahead. Can somebody explain this error and how to resolve it? Dose anybody have a step by step guide for ELM? Pl share

Message Text

Application server file error

Technical Data

Message type__________ E (Error)

Message class_________ CRM_MKTLIST_STAGING (CRM Marketing : External List Management Staging Messages.)

Message number________ 005

Message variable 1____

Message variable 2____

Message variable 3____

Message variable 4____

Message Attributes

Level of detail_______

Problem class_________

Sort criterion________

Number________________ 1

Accepted Solutions (1)

Accepted Solutions (1)

gerhard_djuracek
Contributor
0 Kudos

Hello Ambar,

this looks like a wrong customizing entry maintained in the IMG under

System Administration->Platform Independent File Names

->Cross client Maintenance of File name and Paths.

You can directly jump to this IMG if you open the

IMG document of the "Maintain File path" activity under

Customer Relationship Managment->Marketing->External List Management

and follow the link mentioned in the IMG document of this activity.

This will open a view,

Select the logical file path MARKETING_FILES and

select the Assignment of physical paths option

from the tree in the left side of the view.

Now you would see 2 entries Unix and Windows NT.

The customer system is in Windows NT

and hence double click on the entry.

You can see the physical path maintained

as "<P=DIR_GLOBAL>\MARKETING_FILES\<FILENAME>"

which means there should be a folder called

MARKETING_FILES existing under

the DIR_GLOBAL directory.But there is no such

folder which exists.You can check that via tx AL11.

There are two possibilities to fix this problem.

-)change this physical path

to <P=DIR_GLOBAL>\<FILENAME> or

-)create a folder MARKETING_FILES under the DIR_GLOBAL directory.

I hope this will help!

Regards, Gerhard

Former Member
0 Kudos

Thanks for your reply.

I'll follow the steps mentioned by you.

Second doubt In the CSV file I have not maintained GUIDs. Is this the issue? Do I have to maintain them if yes how? Pl suggest

Thanks and regards

Ambar

Former Member
0 Kudos

Hi Gerhard,

You were correct. I have setup the directory and maintained the path too. The problem of uploading of the file is over. Thank you very much providing correct solution.

Eventhough upload is not a problem now the system is showing error (red) flag on mapping. I am using following fields for uploading. The error messager I am getting for the first field is "Business Partner <no I have mentioned in external csv file> does not exist"

1 8100100 PER_NUMBER

2 Mr PERS_TITLE_KEY

3 A PERS_FIRSTNAME

4 D PERS_INITIAL

5 Kale PERS_LASTNAME

6 abhay_kanade@yahoo.com PERS_E_MAIL

7 A1 Road PERS_STREET

8 Pune PERS_CITY

9 IN PERS_COUNTRYISO

10 411001 PERS_POSTL_COD1

11 13 PERS_REGION

Can u pl guide where I am going wrong? The numbers series I am using is for creation of consumers (having ext number range assigned) and the numbers assigned in the CSV file are higher than the last number in CRM system.

Thanks and regards

Ambar

Answers (1)

Answers (1)

Former Member
0 Kudos

The issue is resolved

Thanks and regards

Ambar Adhav