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Error message in ELM


I am trying to upload BPs using ELM from an external (CSV format) file. I have created the necessary mapping but while creating external list I am getting following message and system dose not allow me to go ahead. Can somebody explain this error and how to resolve it? Dose anybody have a step by step guide for ELM? Pl share

Message Text

Application server file error

Technical Data

Message type__________ E (Error)

Message class_________ CRM_MKTLIST_STAGING (CRM Marketing : External List Management Staging Messages.)

Message number________ 005

Message variable 1____

Message variable 2____

Message variable 3____

Message variable 4____

Message Attributes

Level of detail_______

Problem class_________

Sort criterion________

Number________________ 1

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2 Answers

  • Best Answer
    Posted on Nov 21, 2007 at 01:03 PM

    Hello Ambar,

    this looks like a wrong customizing entry maintained in the IMG under

    System Administration->Platform Independent File Names

    ->Cross client Maintenance of File name and Paths.

    You can directly jump to this IMG if you open the

    IMG document of the "Maintain File path" activity under

    Customer Relationship Managment->Marketing->External List Management

    and follow the link mentioned in the IMG document of this activity.

    This will open a view,

    Select the logical file path MARKETING_FILES and

    select the Assignment of physical paths option

    from the tree in the left side of the view.

    Now you would see 2 entries Unix and Windows NT.

    The customer system is in Windows NT

    and hence double click on the entry.

    You can see the physical path maintained


    which means there should be a folder called

    MARKETING_FILES existing under

    the DIR_GLOBAL directory.But there is no such

    folder which exists.You can check that via tx AL11.

    There are two possibilities to fix this problem.

    -)change this physical path


    -)create a folder MARKETING_FILES under the DIR_GLOBAL directory.

    I hope this will help!

    Regards, Gerhard

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    • Former Member

      Hi Gerhard,

      You were correct. I have setup the directory and maintained the path too. The problem of uploading of the file is over. Thank you very much providing correct solution.

      Eventhough upload is not a problem now the system is showing error (red) flag on mapping. I am using following fields for uploading. The error messager I am getting for the first field is "Business Partner <no I have mentioned in external csv file> does not exist"

      1 8100100 PER_NUMBER




      5 Kale PERS_LASTNAME

      6 PERS_E_MAIL

      7 A1 Road PERS_STREET

      8 Pune PERS_CITY


      10 411001 PERS_POSTL_COD1

      11 13 PERS_REGION

      Can u pl guide where I am going wrong? The numbers series I am using is for creation of consumers (having ext number range assigned) and the numbers assigned in the CSV file are higher than the last number in CRM system.

      Thanks and regards


  • author's profile photo Former Member
    Former Member
    Posted on Nov 23, 2007 at 11:28 AM

    The issue is resolved

    Thanks and regards

    Ambar Adhav

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