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author's profile photo Martin Maruskin
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Martin Maruskin

APO data load to BI: liveCache COM routine ended with own error code 429

Posted on Nov 21, 2007 at 09:55 AM 45 Views

Hello SDN,

While upload from APO to BI I receiving an error:

<i>liveCache COM routine ended with own error code 429 /SAPAPO/SNP 14</i>

I've tried to explore error code in APO's TA: /SAPAPO/OM10 and it gives me only explanation that I'm suppose to contact SAP 😔

Another thing that I tried to take a look is LiveCache Trace TA: /SAPAPO/OM01. There is a huge log which doesn't say me anything.

Have you ever faced such an issue?

Thank you,

m./

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  • author's profile photo Lars Breddemann
    Lars Breddemann
    Posted on Nov 21, 2007 at 09:05 PM
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    > Hello SDN,

    Hello Martin,

    > While upload from APO to BI I receiving an error:

    >

    > <i>liveCache COM routine ended with own error code

    > 429 /SAPAPO/SNP 14</i>

    hmm... 429 usually means that the consistent view for the accessed object is too old - basically it is currently being changed by another transaction and the old version is not available anymore.

    There can be various reasons for that - on system analysis will be necessary!

    > I've tried to explore error code in APO's TA:

    > /SAPAPO/OM10 and it gives me only explanation that

    > I'm suppose to contact SAP 😔

    Well - contact SAP Support! You already paid for it, so get the most out of the maintenance fee and open a message when such problems arise.

    > Another thing that I tried to take a look is

    > LiveCache Trace TA: /SAPAPO/OM01. There is a huge log

    > which doesn't say me anything.

    such things happen... 😊

    > Have you ever faced such an issue?

    sad but true: yes 😉

    > Thank you,

    > m./

    KR Lars

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  • author's profile photo Natalia Khlopina
    Natalia Khlopina
    Posted on Nov 26, 2007 at 10:28 PM
    0

    Hello Martin,

    -> Please review the 'Release Information' at SAP link service.sap.com/liveCache

    -> Release Information -> SAP LC/LCAPPS 5.0 - SAP liveCache technology 7.6

    < SAP note 1041898 >

    Orders which have no valid ordkey-entry are ignored in LCA routines APS_SNP_CAPA_GET and APS_SNP_ORDER_GET as of LCA build 11 in SCM 5.0, for example.

    In order to deal with COM < LCA > routine error code 429 /SAPAPO/SNP 14 in LCA routines APS_SNP_CAPA_GET and APS_SNP_ORDER_GET please update the LCA build:

    • if you have SCM 5.0 => 50.13 PL 003 - SAP Note 1089914

    • if you have SCM 4.1 => 41.17 PL 002 - SAP Note 1070304

    -> What is the version of the liveCache, LCA build & SCM SPs on your system?

    < You could run the TA /n/sapapo/om13 to check the liveCache, LCA build >

    -> The LCA trace displayed by you < TA //om01 > is needed for the LCA developers

    for the analysis of the liveCache application errors.

    -> For the further analysis of this issue, please create the ticket to the

    component 'BC-DB-LCA', therefore we could logon to your system via OSS &

    take a look closer on this issue.

    Thank you and best regards, Natalia Khlopina

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    • Natalia Khlopina Martin Maruskin
      Nov 30, 2007 at 07:34 PM

      Hello Martin,

      -> As I already wrote you, orders which have no valid ordkey-entry are ignored in LCA routines APS_SNP_CAPA_GET and APS_SNP_ORDER_GET as of LCA build 11 in SCM 5.0.

      In order to deal with COM < LCA > routine error code 429 /SAPAPO/SNP 14 in LCA routines APS_SNP_CAPA_GET and APS_SNP_ORDER_GET please update the LCA build. Please run the update on the DEV & QA systems first, as already the LCA build 13 for the SCM 5.0 released for the customers.

      Some customer got similar issues, and the problem got fixed.

      I recommend you to upgrade the LCA 50.13 PL 003 - SAP Note 1089914.

      You don't need to upgrade system to higher version of SP/SPS (support packages), only liveCache/LCA

      using SAP note 1089914. You could run the upgrade system to higher version of SP/SPS (support packages)

      Later according your plan < See SAP note:: 824489 LCAPPS Patch strategy >.

      -> "I understand that is hardly possible to advice some note to implement without proper analyzes."

      Yes, exactly ! If the LCA upgrade will not solve your issue, I recommend you to create the OSS message to handle the case properly.

      And as SAP customer, if your case is urgent & impact the business due long processing time you could contact the SAP representative & escalate the ticket to the higher level. If the problem was not reported in time & you will follow the wrong directions to solve the issue by yourself => it could be more problems came up & could take more time to fix your system.

      Thank you and best regards, Natalia Khlopina

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