Double invoice in incoming payment

Hi All,

The issues I have are paid/credited is filled after incoming payment canceled. and two invoices with same number in the incoming payment row detail. Checking in GL report, there is only one invoice.

The scenario :

1. Create advance payment # 999

2. Create A/R Invoice # 222

3. Link payment # 495 to A/R Inv # 222 usinglink invoice to payment feature

4. Cancel payment # 999 because wrong Customer code

The results are the 1st paragraph. Have you had experience the same issue ? Pls share to me. Hope it could be from SAP support or maybe work around. Tks

Rgds,

JM

PS. SBO version 2005A SP 01 PL 27