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Former Member

Unable to login to the portal

Hi,

am unable to login with any user id's in the portal as well as the visual administrator.

I tried activated emergency user SAP* but even though unable to login to the visual administrator.

I referred the following notes: 669848, 728075, 645976, 886879 and the

steps which I followed to activate the emergency user is as follows:

1) In com.sap.security.core.ume.service,Under Global Properties,

ume.superadmin.activated = TRUE

2) In ume.superadmin.password, I defined a new password, which I will

use later to login to portal with User SAP*.

3) Restarted the server.

Please let me know how to resolve this issue,

With Regards,

Kaustuv Goswami.

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4 Answers

  • Posted on Nov 20, 2007 at 12:19 PM

    Hi Kaustuv,

    do you have any error messages, log files to post ?

    Regards,

    Siddhesh

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 21, 2007 at 01:30 AM

    Is your J2EE server running?

    regards,

    tamilboy

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 21, 2007 at 02:39 PM

    Hello,

    I solve this issue always like this:

    1. To start the Config Tool, execute <SAPJ2EEEngine_installation>\j2ee\configtool\configtool.bat.

    2. In the tree, navigate to Global server configuration -> services -> com.sap.security.core.ume.service.

    3. ume.superadmin.activated = true, ume.superadmin.password=<new pwd>

    4. restart J2EE

    5. Login with user SAP* and new pwd

    6. Use visual admin to unlock admin user

    7. set ume.superadmin.activated = false via Config Tool

    8. restart system

    Make shure, that you dont misspell the pwd :-). I never had problems with the emergeny user.

    Maybe it helps...

    Regards,

    Chris

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 21, 2007 at 03:28 PM

    Hi!

    Did you reconfigure the allowed authentication methods? Is password authentication allowed or does your Security Provider Service block this?

    Regards,

    Jörg

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