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Former Member

letter and Fax

Hello,

can you please tell ,what is flow of letter and fax to reach agent inbox from customer .

Thanks,

Aravind.

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1 Answer

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    Former Member
    Nov 26, 2007 at 09:52 AM

    hi Aravind,

    Each SAP client has a separated email id.eg. info.100@test.com.

    If u send mail to this email id u can search in the inbox for emails.

    For letters u can simulate the process by using

    1. OAWD transaction to upload any PDF file it return u a transaction number

    2. SWI1 to get dialog step related to the transaction above.

    the dialog number can be checked in webic.

    Regards,

    Manisha

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