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Former Member

System could not retrieve users - BPC 10.1

Dear friends;

We have a problem when accessing to BPC Web, first it appear the screen "no data" and then when I try to add a BW user, appear the "System could not retrieve users" error...

I share with you some screenshots:

Thanks for your comments!!

KInd regards,

César

bw-01.jpg (65.2 kB)
bw-02.jpg (87.3 kB)
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3 Answers

  • Oct 19, 2017 at 12:59 AM

    Hi Cesar,

    Log In the SAP GUI -> SU01 -> Unlock User.

    Regards,

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    Former Member
    Oct 19, 2017 at 12:51 AM

    Verify that the user BPS_SERVICE has not locked on your SAP System !

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  • Oct 19, 2017 at 06:37 AM

    Is it a new installation of BPC or it was already working?

    If new - installation was done incorrectly.

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