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Former Member

error message in SAP Business One

Error message:

Unhandled exception, SAP Business One has encountered a problem and needs to close. Diagnostic file will not be created.

If you want to create the diagnostic file, please open log settings form at Help->Support Desk->Log Settings and check the create dump file check box.

Kindly refer to note 1989457, to assist you in supporting application shutdown issues in SAP Business One.

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3 Answers

  • Oct 09, 2017 at 10:25 AM

    Hi

    which operation were you making when this message appears?

    Kind regards

    Agustín Marcos Cividanes

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    Former Member
    Jan 22 at 01:03 PM

    when i am upgrading Database from 9.2 pl hotfix 3 to 9.3 pl01

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  • Feb 25 at 04:30 PM

    Hi,

    I am having the same problem when upgrading company database from 9.2 PL08 to 9.3 PL03. It will auto shutdown and no log file was created.

    We had some problems with UDF in point 5 previously but already fixed it but still having upgrading problem.
    https://launchpad.support.sap.com/#/notes/1076082

    https://archive.sap.com/discussions/thread/3375536

    Any ideas how to fix this? We are not able to progress to 9.3 now.

    Thank you.

    Ian

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