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Is it possible to create e-mail notification for Activity Task(when new one is created) ?

Oct 06, 2017 at 09:08 AM

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Dear Experts,

Is it possible to create e-mail notification for Activity Task(when new one is created) ?

Users use it to create activity tasks to each other and it will be good to have email notification.

I checked Workflow rules there is no business object "ACTIVITY TASK".

Is there another way to do it?

Best regards,

Eugene

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1 Answer

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Former Member
Oct 25, 2017 at 06:23 PM
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Dear Eugene,

you have to "Subscribe to Tasks" so you can receive email notification.

If the task type exists in the subscription list, please follow below mentioned steps to subscribe the email notification for these tasks:

Go to Home work center.
Select the Inbox view.
Select the Subscribe To Task button.
Select the relevant Task Type for which you want to receive the email notifications and check the corresponding check box.
Click on save button


Note: ensure that correct email id is mentioned in the master data for the user.

If you have question, please, reply back and then I'll get in contact with you!

Victor Farias

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