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Former Member

difference between printing notification letters using f.17 & dunning

Hi Friends,

Can anybody tell me the difference between printing letters using tc - f.17 and printing the letters using dunning procedure. I have not used f.17anytime, and in my company they print (and send) letters using f.17, to notify the customers about the amount that is due. And as well plz let me know, which is the better method to adopt for sending notification to the customers, who r defaulting the payment

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  • Best Answer
    Posted on Nov 22, 2007 at 03:24 PM

    Hi,

    It's better to use the F.17 balance confirmation, since in customizing you can make settings in such a way that not all due items are dunned (e.g. only dun items which are due more than 2 days). You maintain these settings via FBMP.

    Regards,

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 30, 2007 at 02:00 PM

    Hi Gurus,

    I would like to know few issues related to Dunning in real time scenairo. If anyone can mail me it would be of grea help.

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