on 10-05-2017 8:05 AM
Hi i have recently upgraded the product on our SAP Gui Installation server from GUI 720 to 750 patch 2. I am now having issues when running the NWSAPSetup.exe the below box will open for about a second then close.
i have looked at the sap setup logs and recieve the below output
******************************************************************************** Logfile:C:\Program Files (x86)\SAP\SapSetup\LOGs\NwSapSetup.log Started logging:Thu Oct 05 08:02:02 2017 (GMT Summer Time) Operating system:Windows 10 Professional (Build 14393) Executing user:RAdams (Administrator) Workstation name:3259RADAMS Windows directory:C:\WINDOWS Temp directory:C:\Users\RAdams\AppData\Local\Temp Working directory:\\sap03\SAP_GUI\Setup Commandline:'"\\sap03\SAP_GUI\Setup\NwSapSetup.exe" ' Executable:'\\sap03\SAP_GUI\Setup\NwSapSetup.exe' Version:9.0.92.0 ProcessId:2492 ThreadId:6884 Physical memory:12550 MB of 16287 MB free System Uptime:0 days, 18:30:54 hours System libraries information ---------------------------- atl.dll: 3.5.2284.0 comctl32.dll: 5.82.14393.447 vbscript.dll: 5.812.10240.16384 msvcrt.dll: 7.0.14393.0 oleaut32.dll: 10.0.14393.1378 shell32.dll: 10.0.14393.1715 shlwapi.dll: 10.0.14393.0 msi.dll: 5.0.14393.1198 SAPSetup libraries information ------------------------------- NwSapSetupEngine.dll: 9.0.85.0 NwSapSetupATLCommon.dll: 9.0.85.0 NwSapSetupUi.dll: N/A NwSapFeiUt.dll: 9.0.85.0 NwSapFeiLg.dll: 9.0.85.0 ******************************************************************************** 08:02:02.461 NwSapFeiUt 1 Not running on a terminal server host. 08:02:02.477 NwSapSetup 1 Running as administrator, not doing LSH 08:02:02.499 NwSapsAtlC 1 SapSetup ATL Common Library Loaded 08:02:02.536 NwSapSetUI 1 SapSetup UI Library Loaded 08:02:02.536 NwSapsAtlC 1 Successfully constructed UI factory from NwSapSetupUi.dll:createUIInterfaceFactory 08:02:02.568 NwSapsAtlC 1 08:02:02.568 NwSapsAtlC 1 UI: Show Splash Screen 08:02:02.583 NwSapFeiUt 1 Process SapSmartDel.exe is not running. 08:02:02.599 NwSapsEngn 1 SapSetup Workstation Engine Library Loaded 08:02:02.599 NwSapsAtlC 1 Constructing a new UI Manager Object 08:02:02.599 NwSapsEngn 1 Initializing the Installation Engine 08:02:02.615 NwSapsAtlC 1 Going to wait for access to XML files at \\sap03\SAP_GUI\Setup 08:02:02.615 NwSapsAtlC 1 Access to XML files granted to \\sap03\SAP_GUI\Setup 08:02:02.615 NwSapFeiUt 1E Failed to load "msxml3.dll". Error message: The parameter is incorrect. Error code 0x00000057 (87). 08:02:02.615 NwSapsEngn 1E Engine Initialize std exception: Loading library msxml3.dll failed Error message: The parameter is incorrect. Error code 0x00000057 (87). 08:02:02.615 NwSapsEngn 1 Engine: LoadDocuments 08:02:02.615 NwSapsEngn 1 Workstation Databases to be loaded: 0 08:02:02.615 NwSapsEngn 1 Server Databases to be loaded: 0 08:02:02.615 NwSapsAtlC 1 Going to wait for access to XML files at C:\Program Files (x86)\SAP\SAPsetup\Setup 08:02:02.615 NwSapsAtlC 1 Access to XML files granted to C:\Program Files (x86)\SAP\SAPsetup\Setup 08:02:02.615 NwSapsEngn 1 Not running in maintenance mode. 08:02:02.615 NwSapsAtlC 1E No XML document available on server and client. 08:02:02.630 NwSapsEngn 1W NwSapSetup workstation component not found in product tree! 08:02:02.630 NwSapsEngn 1 Analyzing loaded documents took 0.15 seconds 08:02:02.630 NwSapSetup 1 Log Variables Collection 08:02:02.630 NwSapsAtlC 1 The installer has indexed the following 47 variables: 08:02:02.630 NwSapsAtlC 1 ALLUSERSPROFILE = C:\ProgramData 08:02:02.630 NwSapsAtlC 1 APPDATA = C:\Users\RAdams\AppData\Roaming 08:02:02.630 NwSapsAtlC 1 COMMONPROGRAMFILES = C:\Program Files (x86)\Common Files 08:02:02.630 NwSapsAtlC 1 COMMONPROGRAMFILES(X86) = C:\Program Files (x86)\Common Files 08:02:02.630 NwSapsAtlC 1 COMMONPROGRAMFILES32 = C:\Program Files (x86)\Common Files 08:02:02.630 NwSapsAtlC 1 COMMONPROGRAMFILES64 = C:\Program Files\Common Files 08:02:02.630 NwSapsAtlC 1 COMMONPROGRAMW6432 = C:\Program Files\Common Files 08:02:02.630 NwSapsAtlC 1 COMPUTERNAME = 3259RADAMS 08:02:02.630 NwSapsAtlC 1 CRTDEBUGPOSTFIX = 08:02:02.630 NwSapsAtlC 1 CRTDEBUGPREFIX = 08:02:02.630 NwSapsAtlC 1 EXEDIR = \\sap03\SAP_GUI\Setup 08:02:02.630 NwSapsAtlC 1 HOMEDRIVE = U: 08:02:02.630 NwSapsAtlC 1 LOCALAPPDATA = C:\Users\RAdams\AppData\Local 08:02:02.630 NwSapsAtlC 1 LOGDIR = C:\Program Files (x86)\SAP\SapSetup\LOGs 08:02:02.630 NwSapsAtlC 1 MAKETYPE = OptU 08:02:02.630 NwSapsAtlC 1 NUMBER_OF_PROCESSORS = 8 08:02:02.630 NwSapsAtlC 1 OS = Windows_NT 08:02:02.630 NwSapsAtlC 1 PARAM_DEBUGLOG = FALSE 08:02:02.630 NwSapsAtlC 1 PARAM_NODLG = FALSE 08:02:02.630 NwSapsAtlC 1 PARAM_REPAIR = FALSE 08:02:02.630 NwSapsAtlC 1 PARAM_SILENT = FALSE 08:02:02.630 NwSapsAtlC 1 PROCESSOR_ARCHITECTURE = x86 08:02:02.630 NwSapsAtlC 1 PROGRAMFILES = C:\Program Files (x86) 08:02:02.630 NwSapsAtlC 1 PROGRAMFILES(X86) = C:\Program Files (x86) 08:02:02.630 NwSapsAtlC 1 PROGRAMFILES32 = C:\Program Files (x86) 08:02:02.630 NwSapsAtlC 1 PROGRAMFILES64 = C:\Program Files 08:02:02.630 NwSapsAtlC 1 PROGRAMW6432 = C:\Program Files 08:02:02.630 NwSapsAtlC 1 PUBLIC = C:\Users\Public 08:02:02.630 NwSapsAtlC 1 SAPSETUPVERSION = 9.0.85.0 08:02:02.630 NwSapsAtlC 1 SAPSRCDIR = \\sap03\SAP_GUI 08:02:02.630 NwSapsAtlC 1 SAPWKSTADIR = C:\Program Files (x86)\SAP\SAPsetup 08:02:02.630 NwSapsAtlC 1 SYSTEMDRIVE = C: 08:02:02.630 NwSapsAtlC 1 SYSTEMROOT = C:\WINDOWS 08:02:02.630 NwSapsAtlC 1 TEMP = C:\Users\RAdams\AppData\Local\Temp 08:02:02.630 NwSapsAtlC 1 TMP = C:\Users\RAdams\AppData\Local\Temp 08:02:02.630 NwSapsAtlC 1 USER_UI_LANGID = en 08:02:02.630 NwSapsAtlC 1 USERDOMAIN = NT_HLD_ADMIN 08:02:02.630 NwSapsAtlC 1 USERNAME = RAdams 08:02:02.630 NwSapsAtlC 1 USERPROFILE = C:\Users\RAdams 08:02:02.630 NwSapsAtlC 1 WINDIR = C:\WINDOWS 08:02:02.630 NwSapsAtlC 1 WINFAMILY = Professional 08:02:02.630 NwSapsAtlC 1 WINSP = Build 14393 08:02:02.630 NwSapsAtlC 1 WINSYSDIR = C:\WINDOWS\system32 08:02:02.630 NwSapsAtlC 1 WINSYSDIR32 = C:\WINDOWS\SysWOW64 08:02:02.630 NwSapsAtlC 1 WINSYSDIR64 = C:\WINDOWS\Sysnative 08:02:02.630 NwSapsAtlC 1 WINTYPE = Windows 10 08:02:02.630 NwSapsAtlC 1 WOW64MODE = true 08:02:02.630 NwSapSetup 1 No additional script to parse. 08:02:02.630 NwSapsEngn 1 No additional script to parse. 08:02:02.630 NwSapsEngn 1 Engine: Beginning execution 08:02:02.630 NwSapsEngn 1 The product tree to be processed for formulating actions is: 08:02:02.630 NwSapsEngn 1 Complete Component Collection: 0 Components 08:02:02.630 NwSapsAtlC 1 08:02:02.630 NwSapsAtlC 1 Components freshly selected: 0 08:02:02.630 NwSapsAtlC 1 Components freshly deselected: 0 08:02:02.630 NwSapsAtlC 1 Components to be updated: 0 08:02:02.630 NwSapsEngn 1 Components to be Installed: 0 08:02:02.630 NwSapsEngn 1 Components to be Un-Installed: 0 08:02:02.630 NwSapsEngn 1 Components in Unknown State: 0 08:02:02.630 NwSapsEngn 1W Engine: Inserting empty collection of actions... Nothing to do! 08:02:02.630 NwSapsEngn 1 Formulating 0 actions took 0.0 seconds 08:02:02.630 NwSapsEngn 1W No actions created, nothing to do! 08:02:02.630 NwSapSetup 1 No additional script to parse. 08:02:02.630 NwSapsEngn 1 Engine: Shutting Down Installer 08:02:02.630 NwSapsEngn 1 Engine: flushing memory 08:02:02.630 NwSapsAtlC 1 UI-Manager: Flushing memory and resources 08:02:02.630 NwSapsEngn 1 Engine: flushing memory 08:02:02.630 NwSapsEngn 1 This Engine Instance lasted 0.31 seconds 08:02:02.630 NwSapsAtlC 1 UI Manager deleted 08:02:02.630 NwSapsEngn 1 DM Deleted 08:02:02.630 NwSapsAtlC 1 DE Deleted 08:02:02.630 NwSapsAtlC 1 StringTable released 08:02:02.630 NwSapsEngn 1 Engine Deleted 08:02:02.630 NwSapsEngn 1 EngineContext released 08:02:02.630 NwSapsAtlC 1 StringTable released 08:02:02.630 NwSapsEngn 1 SapSetup Workstation Engine Library Unloaded 08:02:02.630 NwSapSetup 1 ------------------------------------------------------------ 08:02:02.630 NwSapSetup 1 Return-Code: 0 08:02:02.630 NwSapSetup 1 ------------------------------------------------------------ 08:02:02.630 NwSapSetUI 1 SapSetup UI Library Unloaded 08:02:02.630 NwSapsAtlC 1 SapSetup ATL Common Library Unloaded
Can someone please help ?
Best Regards
Rob Adams
Are you trying to install GUI through GUI distribution server? If YES can you make sure package exist!
Let me know if this is not the case.
-Yogesh
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