Skip to Content
0

Sender Mail Adapter for Shared Mailbox

Oct 04, 2017 at 06:05 PM

56

avatar image

Hi Experts,

I'm having concerns configuring a sender mail adapter to retrieve mail from a shared mailbox. The URL that I use is "imaps://outlook.office365.com/Inbox" but I'm not sure how I can configure the user/password. If I use my AD user, it will read my inbox and not the shared mailbox. Is this possible or do I need a user mailbox created instead of shared mailbox?

Thanks and regards,
Matt

10 |10000 characters needed characters left characters exceeded
* Please Login or Register to Answer, Follow or Comment.

1 Answer

avatar image
Former Member Oct 05, 2017 at 06:19 AM
0

Hi Matthew,

you can set User and Password in your Communication Channal.

Regards,

Alex


unbenannt.jpg (72.7 kB)
Show 2 Share
10 |10000 characters needed characters left characters exceeded

Hi Alex,

Thanks for the support. I understand where to maintain the user and password, rather my question was regarding how a shared mailbox can be accessed without a dedicated AD user created for the shared mailbox. My AD user is assigned to the shared mailbox, but if I configure the comm channel with my AD user and password it will read my user mailbox and not the shared mailbox.

Regards,

Matt

0
Former Member

Hi Matt,

you have to use IMAP, here you can set the mailbox (imap://Server/Inbox).

Regards,

Alex

0