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Sender Mail Adapter for Shared Mailbox

Hi Experts,

I'm having concerns configuring a sender mail adapter to retrieve mail from a shared mailbox. The URL that I use is "imaps://outlook.office365.com/Inbox" but I'm not sure how I can configure the user/password. If I use my AD user, it will read my inbox and not the shared mailbox. Is this possible or do I need a user mailbox created instead of shared mailbox?

Thanks and regards,
Matt

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1 Answer

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    Former Member
    Oct 05, 2017 at 06:19 AM

    Hi Matthew,

    you can set User and Password in your Communication Channal.

    Regards,

    Alex

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