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null error when previewing Dashboard

Oct 08, 2017 at 03:04 AM

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Former Member

The parameter null error when previewing Dashboard after 20 minutes of login. please give me suggestions.

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2 Answers

Shwetha Bangera Oct 09, 2017 at 06:48 AM
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Is it design studio or xcelsius dashboard? Can you check if all the dashboard and connectivity servers in CMC are up and running? A screenshot might also help.

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Former Member

Thank you for ur reply I have created the dashboards in live office and bo4.1.

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Former Member

They are working fine 20 minutes. After 22 minutes getting the above error.

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20 minutes is the standard Browser timeout, check the admin guide on how to increase the session timeout.

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Former Member Oct 10, 2017 at 02:30 PM
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Thank you for ur reply I have created the dashboards in live office and bo4.1.capture.png


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Seems to me like a timeout issue. Can you check the volume of data at startup?

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