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author's profile photo Former Member
Former Member

Win C

Hi All

When I create a GUI status in CIC and assign it to the IC profile nothing is happening in IC window.

i.e. I have assigned PFS101 to my profile and when I call the tran CIC0, I am unable to see the telephony menu..

Any inputs will be appreciate and rewarded.

Thanks

Jessy

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3 Answers

  • Best Answer
    Posted on Nov 21, 2007 at 01:32 PM

    Hello Jessy,

    In the standard system, when you start your CIC, the framework is

    taken from the highest org-unit and the components are taken from the

    lowest level.

    If you use more then one level of org-unit, please make sure that they

    use the same framework this might also be a possibility of your and to prevent the mentioned problems.

    Regards, Gerhard

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  • Posted on Nov 15, 2007 at 02:19 PM

    Hi Jessy

    What telephony menu are you looking for?

    Have you assigned the CTI to the slots available in Winclient profile?

    Regards

    Rekha Dadwal

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 16, 2007 at 03:18 AM

    Hello Jessy,

    Please refer the following the link

    Configure SAPphone and telephony for IC win client

    regards,

    Muralidhar Prasad.C

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