I am new to this community and I have been working with GTS past 1 year but I have lit bit knowledge on this.
Here is my problem: User created order and it had an export block in GTS. Then he had canceled that order due to some reason. Even though he had cancelled that order still it is visible in Export blocked documents and it has created customs documents no also. Now user wants cancel that order in GTS. I do not know why it is still visible in GTS and let me know how to cancel that order. I have this issue more than 10 days but i could not get solution... so i join this forum to resolve this issue as soon.
Kindly do the needful.