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Error CreditWorthinessQuery_Out locking ICM in PI

Hi everyone,

We are having a critical problem in our ECC / PI production environment.

Every time the CreditWorthinessQuery_Out interface is called in the PI, the ICM stops responding to new processes. Only after the ICM restart does the environment restart. And this is happening every day.

All queues in SMQ2 stop. with this, our environment as a whole is inoperative.

The main problem is that I do not know what this interface is for, what scenario it runs, whether it is via SD or via JOB. With this I can not create a simulation environment.

It performs at different times (morning, afternoon, night and until dawn)

I already opened called in SAP but they need a scenario.

But as I mentioned above, I can not create because I do not know how to do it. I have several professionals working but nobody has discovered anything yet.

See the attached error image. it shows the error. also attached the trace xml.

Has anyone had this? Can you help me?

<?xml version="1.0" encoding="UTF-8" standalone="true"?>
<!-- Chamar servidor de integração -->
-<SAP:Error xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/" xmlns:SAP="http://sap.com/xi/XI/Message/30" SOAP:mustUnderstand="1">
<SAP:Category>XIProtocol</SAP:Category>
<SAP:Code area="PARSING">GENERAL</SAP:Code>
<SAP:P1/>
<SAP:P2/>
<SAP:P3/>
<SAP:P4/>
<SAP:AdditionalText/>
<SAP:Stack> com.sap.engine.interfaces.messaging.api.exception.MessagingException: com.sap.engine.interfaces.messaging.api.exception.MessageExpiredException: No response available. at com.sap.aii.adapter.soap.web.SOAPHandler.processSOAPtoXMB(SOAPHandler.java:775) at com.sap.aii.adapter.soap.web.MessageServlet.doPost(MessageServlet.java:548) at javax.servlet.http.HttpServlet.service(HttpServlet.java:754) at javax.servlet.http.HttpServlet.service(HttpServlet.java:847) at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:202) at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:103) at com.sap.engine.services.servlets_jsp.server.servlet.AuthenticationFilter.doFilter(AuthenticationFilter.java:126) at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:441) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430) at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:278) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81) at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60) at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27) at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29) at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26) at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57) at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43) at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12) at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78) at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:468) at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:262) at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56) at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122) at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101) at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328) </SAP:Stack>
<SAP:Retry>M</SAP:Retry>
</SAP:Error>
error-fscm.png (59.5 kB)
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