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Development user C4c

Dear Experts,

maybe you can help me. My user changed to a development user. So i can´t do something over the masterlayout. I get the fault message:

Unable to perform the content operation for user in client 008\nThe top-level folder LAYER_CUST_MAIN does not exist in solution .\n

Do you know how i can Change this?

Thanks a lot!

Kind regard, Filiz

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2 Answers

  • Best Answer
    Posted on Oct 04, 2017 at 12:13 PM

    To resolve this issue you need to perform the below mentioned checks:

    1. Open the UI in Silverlight / HTML5
    2. Go to the work centre Application and User Management.
    3. Select the view Business Users.
    4. Search for Business User ABC (ABC represents the Business User ID).
    5. Go to Edit and select Access Rights.
    6. Go to the Work Centre and View Assignments tab.
    7. Select the Find button and search *PDI*.
    8. Click Go and select the Locate button.
    9. Remove(Inform the customer) any PDI work centres that may be assigned to the Business User.
    10. Select the Save button.

    In case if the issue is still not resolved , please create an incident to SAP Support with the relevant screenshot of the error , so that we can correct the same.

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 18, 2018 at 07:43 AM

    Hi Filiz,

    I experienced the same problem. What did you do about this? I already did the above to resolve the issue and already raised a ticket to the support. but the support team still not answering me. :( Hope you can help me with this. Thank you!

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