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BPC - EPM-addin setup issue (Load Behavior: Not Loaded)

Oct 04, 2017 at 06:24 AM

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Former Member

Hi gurus,

We have an issue about EPM-Addin load. After we completed our setup, Addin is available in explorer , but we are not able to see EPM ribbon in excel and within the Excel COM Add-ins, the Load Behavior message is (before loading we are choosing 'run as administrator' and loading standard package):

Location: mscoree.dll

Load Behavior: Not Loaded. A runtime error occurred during the loading of the COM Add-in.

Windows : 64 bit

Office : 2016 64 bit

EPM : SP27 (64 bit)

Regards

Selin

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Best Answer
Vadim Kalinin Oct 04, 2017 at 06:31 AM
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First - the tag is incorrect, please change it to:

EPM Add-In for Excel

Second - may be installation file is corrupted, try to download again and reinstall.

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Former Member

Hi Vadim,

We have succeeded with same installation file for other users(one of our users have this problem). But i have downloaded the installation file again as you said, removed EPM-Add in setup and installed again for several times..but still not working.

Regards

Selin

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Then try to completely reinstall MS Office

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