Cannot run SAP after license is installed -- somebody help ......

[Former Member]

We just installed license in SAP B.One server. After installation, the 30-day limit is removed. However, after installed the license, we cannot run any modules e.g. Purchased Order, Invoice, etc....

When we click

Click Purchase Order we get message:

"You are not licensed to open form [142] Invoice"

Click Sales Order we get message:

"You are not licensed to open form [139] Invoice"

Upon boot up, I see in the bottom screen some sort of error message, but it went so fast and I cannot read it. I believed it is something like "You are not licensed to open..."

1. What is happening and how to solve this?

2. Supposed it were working; How long will the license expire? Is there any "never-expired license" in SAP B1?

[former_member583013]

Tom,

Please check if the user you are loggin in as has the license assigned. It seems that the license probably is not applied to the user.

Thanks

Suda

[Former Member]

Suda, on this particular system, we haven't set up any other user. This is first-time installation. I logged in using manager, license installed, and that's what I got. Please help.

I also just tried to open other modules (quotation, order, invoice, sales opportunities) and they all gave same error message "you are not licensed to open...".

[Former Member]

Hi Tom,

1.make sure your license file has been imported properly (ServiceManager will say so)

2.in business one, login as manager

3.go to Administration->License->License Administration

4.select "manager" in the left panel, tick checkbox of "Professional User"

5.click the "Main Menu" to make it active

6. select menu->tools->form setting, click "Apply Authorization"

here you go