I'm working through the Consultants Cookbook for Interaction Center (IC) Webclient CRM 5.0 SP03.
I'm having a huge problem with the CRM_IC.xml in my customers namespace.
My customers namespace is /XYZ/.
Therefore when I try to modify the CRM_IC/xml file I'm hitting errors because the replacement Include file name is being determined incorrectly.
<%@include file="..//<b>XYZ/CRM_IC_DT_REP</b>/CRM_IC_All_Viewsets.xml" %>
/XYZ/CRM_IC_DT_REP needs to be viewed as one value.
What escape characters should I use to resolve this.
An example would be appreciated greatly
Max points for the right answer.