FTP - file content conversion error

[Former Member]

Hi XI experts,

I am trying to FTP a file along with using the file content conversion. This is the Audit log from cc monitoring:

Success Connect to FTP server "xxx.x.xx.xx",directory "/file/dropoff/test"

Error Attempt to process file failed with An error occurred while connecting to the FTP server 'xxx.x.xx.xx:50000'. The FTP server returned the following error message: 'com.sap.aii.adapter.file.ftp.FTPEx: The control connection to the FTP server xxx.x.xxx.xx timed out while reading the server reply.'. For details, contact your FTP server vendor.

However if I just FTP the file without using file content conversion, it works fine. I used 300 sec as the timeout parameter. Please help!! I am not sure how to proceed..

thanks,

Lasya

[ravi_raman2 · Accepted solution]

Lasya,

Couple of checks.

1) Do you have a firewall.

2) Check to make sure those ports are open..

3) verify ftp is running...not all unix machines have ftp running..it might be sftp...check that.

if all of the above are ok..then manually try to ftp and validate userid /pwd..

Regards

Ravi Raman

[Former Member]

Thank you all for your quick responses! I was using the wrong FTP port. It is working once I fixed that.

[agasthuri_doss]

Hi,

>>while connecting to the FTP server

With the help of Putty try to connect the FTP and check is it successfull.

Regards

Agasthuri Doss

[Former Member]

Hi Lasya,

First try to connect to FTP Server manually through command prompt and check whether your are able to connect to the server. Place a sample file if you are connected . If your are successful it means that there is some problem with your adapter setting.

Ranjeet Singh.