on 10-03-2017 6:01 AM
Hi Folks,
How to optimize Call Center operations with the help of Utilities Contact Center in Hybris C4C?
I have gone through the admin guide but still need some clarifications.
If you have any Configuration documents on Utilities please share me.
Thanking you in advance.
Best Regards,
Aravind
Hello Aravindanath,
Please refer to these two blogs:
Call Center and Customer Service for Utilities in SAP Cloud for Customer
SAP Hybris Cloud for Customer (C4C) @ Utilities
I hope it helps!
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