Present Status button is unusable in Status and Tracking System

[Former Member]

Hi everybody:

In Status and Tracking System the Present Status is unusable. It involved set for processing ,send for approval and retrieve . They are all unusable. They are not locked, but are gray !

why ??

thanks!

[Former Member]

Hi,

I hope the authorization of the users are properly set up?

Regards

[Former Member]

What sort of user is this for? If a Super user, press the Edit button first.

If another user, or this action does not enable the buttons, probably another user is blocking. Click on the 'status' link to check.

Sephen