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how to resolve "Save could not Executed error.? screenshot is attatched

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  • Hello Mohammad,

    To fully understand what is happening in your end, we would like to know which steps did you take in order to see this message. If you want, you can surely raise an incident so that we can evaluate with all pertinent variables and give you the proper guidance. This warning message, about 'instance with same key already exists' can happen in many scenarios, so more info is needed for us to proceed properly.

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  • Best Answer
    Oct 02, 2017 at 01:56 PM

    Actual error message "Instance with same key(3822) already exists". Looks like you are modifying an existing ticket and you are getting this error. Now check for duplicates in tickets(all variants) and try to understand if there is a duplicate exists and how it got created. If you are still not able to understand the reason, create an incident to sap support from your C4C system.

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