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Executing CR2013 report based on XLS from SAP BI server

Sep 29, 2017 at 09:36 AM


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I'm trying to set-up a scenario where:

  • we have .XLS file on a network drive (>> i specifically use an .XLS and not XLSX since the DOA-connection does not work with these newer excel versions)
  • on which a CR2013 report is built that is stored on the BI 4.1 SP6 server
  • and where the crystal report should be published automatically via 'Publication' on BI

For this i created the CR2013 report via the DOA connection ("Excel 8.0") and i can create run the report fine from with the CR2013 desktop application (with the .RPT file being stored on the BI server)

When i open the RPT report via the CMC or the launchpad (right click > view), it opens ok, but when i try to refresh, i'm asked for a database logon.

No matter what i fill in (my own credentials, the credentials of the SIA user,..), nothing is accepted. I also tried numerous options in the 'Database configuation of the context menu, no result..

>> Is this scenario feasible?

(additional info : the SIA user has access to the .XLS file since a parallel setup with WebI works: i can create a Webi document on the same file and am able to schedule/push this webi via the Publication functionality)

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3 Answers

Best Answer
Tom Francois Oct 05, 2017 at 08:57 AM

Ian, Don,

thank you for taking the time to answer.

In the meantime i managed to solve the issue. It's rather obvious, so i feel quite stupid :-).

When creating the report in CR2013, i accessed the file on the shared network folder and/or BI server via a mapped drive location (eg: "Z:\OPERATIONS\REPORTS\Source1.xls" ). When refreshing the reports from witin CR2013 this off course works since i'm online and he can find the file. When refreshing from within BI Laucnhpad, this doesn't work.

>> After changing the path to the source file using the SNC (in our case "\\<xxxx>.lcl\data\OPERATIONS\REPORTS\Source1.xls"), i can refresh it from within the BI launchpad

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Don Williams
Oct 03, 2017 at 03:12 PM

You likely need the Office 2010 runtime installed on the BOE Server, WEBI does it different than CR.


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Ian Waterman Oct 04, 2017 at 08:39 AM

Have you checked database logon in in CMC.

In drop down above Database user and password, they is a drop down list of options.

Default is to request DB logon details each time report is run. Change to option which says something like use credentials in report.


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