Integration between social media (WhatsApp, WeChat,...) and SAP Hybrs Sales Cloud

[former_member142941]

Hi,

for Atlas Copco we are rolling-out a C4S template around the globe...in China the Sales Engineers (Sales Rep) are using WeChat to generate leads...

Do we have a possibility to 'integrate' this with SAP Hybris Sales Cloud..

[former_member87164]

Hi,

Might be its helpfully link.

https://blogs.sap.com/2014/08/24/websocket-chat-with-whatsapp/

https://blogs.sap.com/2017/05/07/how-to-integrate-hybris-and-wechat-official-account-include-payment...

Br,

Keshav

[PrasanthArya]

There is no standard integration for Whatsapp or WeChat. However you can explore the webservices(soap/rest) to check if your usecase can be fulfilled.