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Is it possible to trigger a HCI custom iflow from C4C ?

Sep 29, 2017 at 12:33 AM

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Hi,

On C4C ticket change of status, I would like to update a non-std document in ERP.

I think it is possible to create a custom iflow with C4C Ticket WSDL at Source & ERP custom idoc at Destination & C4C ticket field mapped to custom idoc attribute.

However, I am not clear how can I trigger this iflow from C4C ?

Any inputs are highly appreciated.

Many thanks.

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1 Answer

Best Answer
Suchita Phulkar Oct 06, 2017 at 01:42 AM
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It is not possible to trigger custom iflow using a custom trigger.

This means, one has to use the std. trigger available and then tweak the iflow in HCI.

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