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ITS 400 session timeout - URL redirection

Sep 28, 2017 at 06:59 AM


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Former Member

Dear All,

I have ITS service created in our namespace. So it is basically with the path like following:


We are accessing this service in Industrial Browser in our scanners. We have set session timeout of 2 hrs and after that we are getting "400 Session Timedout" issue. I followed following SCN post and created my own ICMERR-ENOSESSION.shtml page.

This all is working fine. But when there is session timedout, the URL in the browser is pointing to my namespace and not my service like following:


As there could be many services under my namespace, how I could access the particular service and redirect user to that service. I can do something like storing data in some global parameters but these seems to be ugly solution.

Following SAP Notes:


916727 - SAP suggests to use something like ITS_URL and GO_EXCLUDE_PARM but could not understand what is this :(.

Could someone please help here.

Thanks & Regards,


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1 Answer

Oisin ONidh
Sep 28, 2017 at 03:42 PM

Hello Bhavin,

what alterations have you made compared with the


created by Cristiano Hansen in the referenced thread?

Following note might be of interest

1980475 - ITSMobile - Configuration settings regarding Logon and Logoff



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