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Former Member
Nov 08, 2007 at 06:40 PM

Error during Termination of Benefits

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We are on ECC 60. We have just applied HRSPs 21 and 22. During our testing we have run into a problem when trying to terminate an employee's benefits. We are able to end participation in Credit Plans, but Health Plans and Insurance Plans are not working. We get the following error:

No entry for benefit plan XXXX.

We cannot end them through Adjustment Reasons or directly in the Infotype. We can change the plans (family to single and vice versa), and we are able to enroll a person in the plans. We just cannot end them.

Does anyone have any suggestions on how to fix this?

Thanks,

Mary Kerschke