Skip to Content

Error while installing the branded Agentry WPF client 70.15.2

Dear All,

This is regarding an issue, I am facing during installation of Agentry Windows branded client.

Below are the system details

SMP : SMPSDK30015P_6-21011834
Agentry WPF client : Agentry_70.15.2_ClientDotNET
OS : Windows 7 64 bit

I have followed the link :https://help.sap.com/saphelp_smp306sdk/helpdata/en/7c/19bdfe70061014a983f28020881d36/frameset.htm

and successfully created a branded WPF client for version 70.15.2.0

(

https://answers.sap.com/questions/199008/agentry-wpf-branding-image.html

)

Now when I am installing the client, It is giving me error : unable to install the required Microsoft c++ run time files (code 5). the application might not open

We have even installed this in the system where the user has admin rights and also when Microsoft visual c++ 2015 is already installed in the system. It still gives the same error.

Has anyone faced similar error before. Please share your opinion

Thanks and Regards

Neha Mahanty

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

1 Answer

  • Oct 03, 2017 at 01:49 PM

    I believe that error can occur when the machine already has a newer version of the MSVC++ runtime files already installed. With the default client when I encounter this I am able to just continue and the client works as expected.

    Add comment
    10|10000 characters needed characters exceeded