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Former Member

Problem with creation of PDF files due to incorrect loading from SAP cache server

Hi,

We are facing issues, while coverting documents from SAP using CV04n, Conversion SolidWorks to PDF which are creating by users located in china. Current scenario All files in yellow (as per attachment) will be loaded incorrect from China cache server instead from Swedish K-pro since PDF creation of drawing is generated by a Chinese user in SAP Other files will be loaded Swedish Cache server If a Swedish user is started the PDF creation of the same drawing, all yellow files will be loaded from Swedish content server and all other files will be loaded from Swedish cache server We are looking for something like below: Future: All files will be loaded from nearest server if available. Meaning that yellow files will be loaded from Swedish content server. Other files will be loaded from Swedish cache server if available If not available from Chinese content server If a Swedish user is started the PDF creation of the same drawing, all yellow files will be loaded from Swedish K-pro and all other files will be loaded from Swedish cache server

The problem is when we run a process (create PDF) then it is the location of the PDF server that should determine what kpro/Cache that should be used. We have only one PDF server (SEAL) and that is located in SE, Västerås. And we think that today the kpro/cache servers that are used are determined from the user location, and then it will be very bad situation for CN users and the PDF conversion often fails/ time out.

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